Privacy Policy
- Introduction
Qualify IT Solutions (“QIS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information entrusted to us.
This Privacy Policy explains how QIS collects, uses, processes, stores, protects, and discloses information when you visit our website, communicate with us, use our services, request a quotation, participate in a project, or otherwise interact with QIS.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
- About QIS
QIS provides professional services and solutions including, but not limited to:
- Computer System Validation (CSV)
- Commissioning, Qualification & Validation (CQV)
- Equipment and Utility Qualification
- GxP Compliance Consulting
- Data Integrity Assessments
- Risk Assessments
- Validation Documentation
- Software Validation and Testing
- Training and Compliance Services
- Document and Training Management ERP GxP Software Solutions
- Other pharmaceutical, biotechnology, healthcare, and regulated-industry consulting services.
3. Information We Collect
Depending on your interaction with QIS, we may collect the following information:
3.1 Personal Information
- Name
- Job title/designation
- Company/organization name
- Business email address
- Business telephone/mobile number
- Communication details
- Billing and invoicing information
- Information provided through enquiry or contact forms
- Information contained in business communications
3.2 Professional and Business Information
For providing consulting and validation services, we may process information relating to:
- Organization and department
- Project requirements
- System and application information
- Validation and qualification documentation
- User requirements and specifications
- Business processes
- Training and competency information
- Audit and compliance information
We process such information only to the extent reasonably necessary to provide the agreed services.
3.3 Website and Technical Information
When you access our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of access
- Referring website
- General usage and diagnostic information
- How We Use Information
QIS may use collected information to:
- Respond to enquiries and requests
- Prepare quotations and proposals
- Provide consulting and validation services
- Execute contractual obligations
- Communicate regarding projects and deliverables
- Provide customer support
- Manage training and service activities
- Process invoices and payments
- Maintain business and financial records
- Improve our website, products, and services
- Maintain security and prevent unauthorized activities
- Meet legal, regulatory, contractual, and compliance obligations
- Send business communications where permitted by applicable law
We do not use personal information for purposes unrelated to the purpose for which it was collected unless permitted or required by applicable law.
- Legal Basis for Processing
Where applicable, QIS processes personal information based on one or more of the following:
- Consent
- Performance of a contract or steps necessary to enter into a contract
- Compliance with legal obligations
- Legitimate business purposes permitted by applicable law
- Protection of rights, security, and prevention of fraud or misuse
- Information Sharing and Disclosure
QIS does not sell or rent personal information to third parties.
Information may be shared with trusted third parties where reasonably necessary for legitimate business purposes, including:
- Authorized service providers
- IT and hosting providers
- Cloud infrastructure providers
- Payment and financial service providers
- Professional advisers
- Auditors
- Legal advisers
- Government or regulatory authorities where legally required
- Client representatives and authorized project stakeholders
Where appropriate, QIS expects third parties handling information on our behalf to maintain appropriate confidentiality and security safeguards.
- Client and Project Information
QIS may receive confidential information, documents, records, system information, and other business information from clients during consulting, validation, qualification, auditing, or implementation activities.
Such information will be handled in accordance with:
- Applicable contractual confidentiality obligations
- Non-Disclosure Agreements (NDAs)
- Applicable laws and regulations
- Client-specific information security requirements
- QIS policies and procedures
Client information will not be intentionally disclosed to unauthorized persons.
8. Data Security
QIS takes reasonable technical, organizational, and administrative measures to protect information against:
- Unauthorized access
- Unauthorized disclosure
- Accidental loss
- Destruction
- Alteration
- Misuse
Security measures may include access controls, authentication mechanisms, encryption where appropriate, backups, logging, monitoring, confidentiality obligations, and controlled access to information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
- Data Retention
QIS retains information only for as long as reasonably necessary for the purpose for which it was collected, contractual requirements, business requirements, legal obligations, dispute resolution, audit requirements, and applicable regulatory requirements.
Retention periods may vary depending on the nature of the information and the applicable contractual or regulatory requirements.
- Cookies and Similar Technologies
Our website may use cookies or similar technologies to:
- Enable website functionality
- Improve website performance
- Understand website usage
- Remember user preferences
- Support security and analytics
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
- Third-Party Websites
Our website may contain links to third-party websites or services.
QIS is not responsible for the privacy practices, security, content, or policies of third-party websites. Users should review the applicable privacy policies of such websites before providing personal information.
- Children’s Privacy
Our services and website are intended primarily for business and professional users.
QIS does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
- International Data Transfers
Where information is transferred, accessed, or processed across jurisdictions, QIS will take reasonable measures to comply with applicable legal, contractual, and security requirements.
- Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including rights to:
- Request information about processing
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Raise concerns regarding processing
- Exercise other rights available under applicable privacy laws
Requests may be subject to verification and applicable legal limitations.
- Changes to this Privacy Policy
QIS may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.
The updated version will be published on our website with a revised “Last Updated” date.
16. Contact Us
For questions, concerns, privacy requests, or complaints regarding this Privacy Policy, please contact:
Qualify IT Solutions (QIS)
Email: info@qualifyitsolutions.com
Website: https://qualifyitsolutions.com/